If you have any queries, or require any additional information, please contact us.
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Customer Solutions
1300 721 394 within Australia
+61 1300 721 394 from overseas
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Fax
1300 369 905
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Hours of operation
Monday to Friday - 8:00am to 9:00pm
Saturday - 8:00am to 8:00pm
Sunday - 8:00am to 8:00pm
Australian Eastern Standard Time (AEST).
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Write to us
Latitude Low Rate Mastercard
GPO Box 140
Melbourne VIC, 3001
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Lost and stolen cards - 24 hours every day
1300 721 394 within Australia
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MasterCard international
+1-636 722 7111 from overseas
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Please help us improve our service to you.
We know that sometimes things don't go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.
Click here for information on how to make a complaint.